Legal

Refund Policy

Try SeamDrop free for 14 days first. If you buy it and it still isn't right for you, ask within 14 days for your money back.

Draft — have a lawyer review before launch. Text in [[BRACKETS]] is a placeholder that must be filled in.

Effective date: [[EFFECTIVE DATE]]

Try before you buy

SeamDrop for Mac comes with a free 14-day trial with every feature, so you can check that it works with your Mac and iPhone before paying anything.

Refunds within 14 days

If you're not happy with your purchase, request a refund within 14 days of the purchase date and you'll get a full refund. You don't need to give a reason, although we'd love to hear it. [[CONFIRM: refund window and any conditions]]

How to ask

Email support@seamdrop.com from the address you used at checkout, or include your order number from the Dodo Payments receipt.

How refunds are paid

Purchases are processed by Dodo Payments, our merchant of record, so refunds are issued by Dodo Payments to your original payment method under its refund process. Depending on your bank, the money can take 5–10 business days to appear. When a refund is issued, the license key is deactivated on all Macs.

Your legal rights

This policy doesn't affect any rights you have under consumer law where you live. See also our Terms of Use.