Help
Your license
Where your key arrives
SeamDrop is sold through Dodo Payments, our merchant of record. Right after you pay, Dodo Payments emails your license key to the address you entered at checkout. It usually takes a minute or two.
Not there? Check your spam or promotions folder and search for “Dodo Payments” or “SeamDrop”. The same email has your receipt.
Enter your key
- Click the SeamDrop icon in your Mac's menu bar.
- Click ⋯, then choose License…
- Paste your key and click Activate. Your Mac needs an internet connection for this one step.
You can do this at any point during the 14-day trial, or after it ends. Activating doesn't change any of your settings or paired devices.
Move to a new Mac
One license can be active on up to 3 Macs at a time. To move it to a different Mac, deactivate it on the old one first:
- On the old Mac, open SeamDrop icon › ⋯ › License… and click Deactivate on This Mac.
- On the new Mac, enter the same key as described above.
Sold, lost or erased the old Mac before deactivating it? Email us and we'll free up that activation.
Lost your key?
First search your email for “Dodo Payments”. If you can't find it, write to support@seamdrop.com from the address you used to buy, or include your order number, and we'll send it again.
Still stuck?
See Support for troubleshooting, or email support@seamdrop.com.