Privacy Policy

Who we are

SeamDrop (the Mac app, the iPhone app and this website) is made by [[COMPANY NAME]], [[COMPANY ADDRESS]] (“we”, “us”). We are the controller of the limited personal data described below. Contact us at support@seamdrop.com.

No account

SeamDrop doesn't have user accounts. You don't sign up, sign in or give us your name to use either app.

Your files and clipboard never reach us

Photos, videos, files and clipboard contents you send with SeamDrop travel directly between your own paired devices, over your local Wi-Fi network or a peer-to-peer Wi-Fi link. The connection is encrypted with TLS, and only devices you have paired can connect. Nothing you send is uploaded to SeamDrop servers or any other cloud service, and we have no way to see, store or recover it.

Pairing keys

You pair an iPhone and a Mac in person, by holding them together or scanning a QR code. Each device then creates encryption keys and stores them in its own keychain. The keys stay on that device: they aren't synced through iCloud or any other service, and we never receive them.

Bluetooth, local network and photo access

• Bluetooth is used only to sense that your iPhone is touching your Mac's screen. It is not used to determine your location, and no file data is sent over Bluetooth.
• Local Network access lets your devices find each other and connect directly.
• Photos (iPhone, add-only) lets SeamDrop save photos and videos you receive to your library when you ask it to. SeamDrop doesn't read your library in the background; you choose what to send.

Crash reports

If an app crashes, it sends an anonymous crash report to Sentry, a service that helps us find and fix bugs. A report contains technical information such as the app version, the operating system version, the device model and where in the code the crash happened. It doesn't contain your files, your clipboard, your name or your email address. Sentry processes these reports on our behalf. [[CONFIRM: whether users can turn crash reports off, and where]]

Purchases and licenses

The Mac app is sold by Dodo Payments, which acts as the merchant of record. Dodo Payments collects and processes your payment details, billing address and email address to complete the purchase, calculate tax and send you your license key and receipt, under its own privacy policy. We receive order details from Dodo Payments (such as your email address, country, order number and license key) so we can support you and handle refunds; we never see your full card details.

When you activate or deactivate a license, the Mac app sends your license key and a random identifier for that Mac to the licensing service so it can count activations. [[CONFIRM: licensing service used for activation, e.g. Dodo Payments license keys API]]

Update checks

The Mac app periodically downloads an update feed from seamdrop.com to check for new versions. Like any web request, this reveals your IP address and the app version to our hosting provider. We don't use it to identify you.

This website

This website doesn't use tracking cookies, advertising trackers or third-party analytics. It is hosted on Cloudflare, which processes technical data such as IP addresses to deliver pages and protect the site from abuse.

Email

If you email us, we keep the conversation so we can help you, and delete it when it's no longer needed. [[RETENTION PERIOD]]

Your rights

Depending on where you live, you may have the right to access, correct, delete or export personal data we hold about you, to object to or restrict its processing, and to complain to a data protection authority. Because we hold very little, most requests can be handled by email: write to support@seamdrop.com.

Children

SeamDrop is not directed at children under 13 [[or 16, depending on jurisdiction]], and we don't knowingly collect their personal data.

Changes

If we change this policy, we'll update the effective date above, and for significant changes we'll give notice on this website or in the apps.